Questions About The Design Process

QDP1. How can I send the information which I would like you to use when designing my logo?

QDP2. What can I do if I need my logo very urgently?

QDP3. When do I receive my Logo Design Kit?

QDP4. When and where will I see my logos?

QDP5. How can I send my comments?

QDP6. How can I send my info for the Stationery Design?

QDP7. I need my logo in various formats before the completion of the whole design process.

QDP8. What is your refund policy?

QDP9. Is the information about my logo design project Confidential?

Answers

QDP1. How can I send the information which I would like you to use when designing my logo?

Please don't forget that communication is essential during the design process. Since we create custom logos and not ready made clip art, your input is extremely important. Send us your ideas, rough sketches, suggestions, anything you think may be of help BEFORE the deadline indicated on your webpage, by sending an email with the information and/or attachments to support@1800mylogo.com

QDP2. What can I do if I need my logo very urgently?

You can have your logo designed as a priority package. Contact us for more information.

QDP3. When do I receive my Logo Design Kit?

Your Logo Design Kit is sent after we receive your final approval indicating the final version of the logo online. Allow three business days to process all the files.

QDP4. When and where will I see my logos?

Your initial logo variations will be posted online ten business days after we receive the full payment. You will receive an e-mail containing the exact date and time of the initial uploads as well as the web address and password to your web page.

QDP5. How can I send my comments?

The web page where your logo designs will be posted will include a form where you can enter your comments. Just press SEND after you filled up the form and it's done!

QDP6. How can I send my info for the Stationery Design?

First it would be very helpful and it would speed up the layout design if you could send us all the information you would like to appear on your Stationery all at once. Sending this information piece by piece may delay the Stationery design process. You can provide the information the sending an email with the information and/or attachments to support@1800mylogo.com

QDP7. I need my logo in various formats before the completion of the whole design process

Once we receive your online approval,  we can send you the final version of your logo in the format you require. We ask that you please be patient since we process numerous files daily.

 

QDP8. What is your refund policy?

Please click here to read our refund policy.

QDP9. Is the information about my logo design project Confidential?

1-800-MYLOGO INC is committed to respecting and protecting your privacy. Once you choose to provide us personally identifiable information (any information by which you can be identified), and/or information about your company, you can be assured that it will only be used to support your customer relationship with 1-800-MYLOGO INC.